Terms and Conditions
Welcome to Cuxipet! By accessing or using our website, https://cuxipet.com/, you agree to comply with and be bound by the following terms and conditions. These Terms govern your use of our site, services, and products offered through our platform. Please read them carefully before making any purchase or using our website.
1. General Information
This website is operated by Cuxipet. Throughout the site, the terms “we,” “us,” and “our” refer to Cuxipet. We offer this website, including all information, tools, and services available from this site, to you conditioned upon your acceptance of all terms, policies, and notices stated here.
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have given consent for any of your minor dependents to use this site under your supervision. You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations.
3. Product Information and Availability
We make every effort to display accurate descriptions and images of our products, including pet beds, cat furniture, and accessories. However, variations in color, size, or materials may occur due to differences in screen settings or supplier updates. We reserve the right to modify or discontinue products without prior notice.
4. Orders and Payments
When you place an order through our website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors. Payments are processed securely through trusted payment gateways, and no financial information is stored directly on our servers.
5. Pricing and Currency
All prices displayed on our website are in U.S. dollars unless otherwise stated. We reserve the right to update prices, promotional offers, or discounts at any time without prior notice. Shipping fees, taxes, or customs duties (where applicable) are calculated during checkout.
6. Shipping and Delivery
Orders are processed within the estimated handling time specified on our Shipping Policy page. Delivery times may vary depending on your location and the availability of stock. We are not liable for delays caused by customs inspections, carrier issues, or unforeseen events beyond our control.
7. Returns and Refunds
If you are not satisfied with your purchase, you may refer to our Refund and Returns Policy for details regarding return eligibility, procedures, and timelines. Products must be returned in their original condition, unused, and with all packaging intact unless otherwise stated.
8. Intellectual Property
All content on this website, including text, logos, product images, graphics, and design elements, is the property of Cuxipet or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any material from this site without prior written consent from us.
9. User Accounts and Security
To access certain features such as order tracking or payment methods, you may create an account via My Account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access or security breaches.
10. Limitation of Liability
Cuxipet shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services. While we take care to ensure product safety and durability, the responsibility for appropriate use and maintenance lies with the pet owner.
11. Third-Party Links
Our site may contain links to third-party websites for convenience or reference. These links are provided solely for your information. We do not endorse or assume any responsibility for the content, policies, or practices of external websites.
12. Privacy and Data Protection
Your privacy is important to us. We collect and process customer information in accordance with our Privacy Policy. By using our website, you consent to such collection and processing in compliance with applicable data protection laws.
13. Termination
We reserve the right to terminate or suspend access to our website, products, or accounts without notice for any breach of these Terms. You remain liable for any obligations incurred before the termination date, including payment for products already shipped.
14. Indemnification
You agree to indemnify, defend, and hold harmless Cuxipet and its affiliates from any claim or demand, including reasonable legal fees, arising from your violation of these Terms or misuse of our website.
15. Governing Law
These Terms and any related disputes shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction of our business registration, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of appropriate courts for the resolution of any disputes.
16. Updates to Terms
We may revise these Terms from time to time to reflect updates in our business, policies, or legal obligations. Any changes will be posted on this page, and your continued use of the site after such updates constitutes acceptance of the modified Terms.
17. Contact Us
If you have questions or concerns regarding these Terms, please reach out to us at [email protected].
Company Address:
No. 116-B18, Building 25, Hanshui Liyuan,
No. 1299 Taishan Road, Tianyuan District,
Zhuzhou City, Hunan Province